Data Requests

Hallify can help route privacy and data requests for account data, website data, support data, and venue workspace data.

Some requests must be decided by the venue because the venue controls the guest, staff, reservation, waitlist, and operational data in its workspace.

Requests may come from Hallify account users, venue owners, managers, staff members, guests, prospective customers, or authorized representatives.

Hallify may need to verify identity, account access, venue relationship, or representative authority before acting.

Depending on the data and applicable law, requesters may ask for access, correction, deletion, anonymization, export, restriction, objection, withdrawal of consent, or general privacy support.

• Account users can ask about their Hallify profile, login, verification, and support records.
• Venue owners can ask about workspace exports, deletion, or retention.
• Guests and staff can ask Hallify to route requests to the relevant venue when the venue controls the data.

Requests should include enough context to identify the data: email, venue name, role, guest/staff relationship, approximate dates, and request type.

Hallify should avoid disclosing data until the requester is verified and the correct controller or processor role is clear.

If a request relates to a venue's guest CRM, reservation, waitlist, staff, payroll-related, order, payment, or audit records, Hallify may need to coordinate with that venue.

Hallify should not override lawful venue retention needs, audit integrity, financial reconciliation, or employment record obligations without proper authority.

Send requests to hello@hallify.co. Include the request type, relevant account email, venue name, your relationship to the venue or data subject, and the best way to contact you.

Hallify will route the request internally and, where appropriate, coordinate with the venue or ask for additional verification.